Claims

Our claims team is an integral component of the underwriting process, and we align our claims professionals with each of our specialty product lines and geographies.

We deliver

• Fair and appropriate outcomes for our insureds
• Efficient service, timely responses and fast payment of covered claims
• Value-added expertise from product and industry specialists

Experienced and Empowered Claims Professionals

We understand claims can have a significant impact on our insureds and assign dedicated claims professionals to each account at the start of our partnership.

• Our claims professionals have extensive industry and product knowledge and are held to the highest standards in the industry.
• Our structure affords each client with direct access to experienced claims professionals who are empowered to make decisions.
• We work with our underwriters and distribution partners to build a collaborative relationship with each insured to understand our clients’ changing needs.

Global Resources, Local Expertise

Our in-house teams of claims professionals are located in the world’s largest insurance markets, offering multiline capabilities to support accounts around the globe.

• Our global network of claims professionals ensures that every account, whether small business or large corporation, has a primary contact to coordinate claims handling across geographies and coverages.
• We are trusted advisors to our clients, bringing knowledge of the nuances of each particular jurisdiction.